Trade Adjustment Assistance for Workers

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Ideas for Monitoring and Evaluation of the TAA Program


Author: Susan Manikowski

Created On: 9/25/2019 9:26:26 PM

From Laura Lausmann in Oregon:

One of our priorities in Oregon is to use Data, Monitoring, and Quality Assurance for continuous improvement of our service delivery. We have added Pareto Analysis on some touch points and case management elements to ensure we are meeting our standards. We are still determining if this will be the best tool to use, and we are very interested in learning what other states are doing.